App support
Questions, problems or ideas about the app.
To help us help you, please include:
- Your phone model and Android version
- The app version (Profile → About Elsewonder)
- What you did, what you expected and what happened
Contact
We’re here to help.
Elsewonder is supported by email. One address handles support, privacy questions and data requests.
Privacy and your data
Questions about your personal data, or a request to access, correct or delete it.
Please start the subject line with “Privacy request” (or “Data deletion request” to delete your account) and send it from the email address linked to your account, if you have one.
How to delete your dataEverything else
Feedback, press or partnership questions are welcome at the same address.
You can write to us in English or Turkish.
We do not offer phone support. Never send passwords or payment card details by email — we will never ask for them.